.help-chat{position:fixed;right:24px;bottom:24px;z-index:45;display:flex;flex-direction:column;align-items:flex-end;gap:16px;font-family:var(--font-sans)}.help-chat-launcher{display:inline-flex;align-items:center;gap:8px;min-height:48px;padding:0 20px 0 16px;border:0;border-radius:999px;background:#0e6c98;color:#fdfeff;font:600 .9375rem/1.2 "Montserrat",var(--font-sans);box-shadow:0 8px 24px #0732463d;cursor:pointer;transition:background-color .16s ease,transform .16s ease,box-shadow .16s ease}.help-chat-launcher:hover{background:#0c587b;transform:translateY(-1px);box-shadow:0 12px 28px #07324647}.help-chat-launcher:focus-visible,.help-chat button:focus-visible,.help-chat a:focus-visible,.help-chat textarea:focus-visible{outline:3px solid #7dccff;outline-offset:2px}.help-chat-launcher.is-open{background:#073246}.help-chat-panel{display:flex;flex-direction:column;width:min(392px,calc(100vw - 48px));max-height:min(640px,calc(100vh - 112px));overflow:hidden;border:1px solid #bbe1f3;border-radius:16px;background:#fdfeff;color:#073246;box-shadow:0 24px 48px #07324633;animation:help-chat-in .2s ease-out;transform-origin:bottom right}@keyframes help-chat-in{0%{opacity:0;transform:translateY(8px) scale(.98)}to{opacity:1;transform:none}}.help-chat-header{display:flex;align-items:center;gap:12px;padding:16px;background:linear-gradient(135deg,#073246,#0d668f);color:#fdfeff}.help-chat-header h2{margin:0;font:600 1rem/1.2 "Montserrat",var(--font-sans);color:#fdfeff}.help-chat-header p{margin:4px 0 0;font-size:.8125rem;line-height:1.4;color:#dff2ff}.help-chat-header>div{flex:1;min-width:0}.help-chat-avatar{display:grid;place-items:center;flex:none;width:36px;height:36px;border-radius:999px;background:#7dccff33;color:#7dccff}.help-chat-icon-button{display:grid;place-items:center;flex:none;width:36px;height:36px;border:0;border-radius:8px;background:transparent;color:#fdfeff;cursor:pointer;transition:background-color .16s ease}.help-chat-icon-button:hover{background:#fdfeff24}.help-chat-body{flex:1;min-height:160px;overflow-y:auto;padding:16px;background:#ebf7fd;overscroll-behavior:contain}.help-chat-notice{display:flex;gap:8px;margin:0 0 16px;padding:12px;border:1px solid #f5d48b;border-radius:10px;background:#fffaeb;color:#7a4b00;font-size:.8125rem;line-height:1.5}.help-chat-notice svg{flex:none;margin-top:2px}.help-chat-suggestions{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:8px}.help-chat-suggestions button{padding:8px 12px;border:1px solid #bbe1f3;border-radius:999px;background:#fdfeff;color:#0c587b;font-size:.8125rem;line-height:1.3;cursor:pointer;transition:border-color .16s ease,background-color .16s ease}.help-chat-suggestions button:hover:not(:disabled){border-color:#1498d5;background:#dff2ff}.help-chat-messages{display:flex;flex-direction:column;gap:8px;margin:0;padding:0;list-style:none}.help-chat-message{max-width:88%;padding:10px 14px;border-radius:14px;font-size:.9rem;line-height:1.5;white-space:pre-line;overflow-wrap:anywhere}.help-chat-message.is-visitor{align-self:flex-end;border-bottom-right-radius:4px;background:#0e6c98;color:#fdfeff}.help-chat-message.is-assistant{align-self:flex-start;border:1px solid #ddf0f9;border-bottom-left-radius:4px;background:#fdfeff;color:#073246}.help-chat-typing{display:inline-flex;gap:4px;padding:14px 16px}.help-chat-typing span{width:6px;height:6px;border-radius:999px;background:#78c4e7;animation:help-chat-dot 1s infinite ease-in-out}.help-chat-typing span:nth-child(2){animation-delay:.15s}.help-chat-typing span:nth-child(3){animation-delay:.3s}@keyframes help-chat-dot{0%,80%,to{opacity:.35;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}.help-chat-error{margin:12px 0 0;padding:10px 12px;border-radius:10px;background:#fef3f2;color:#b42318;font-size:.8125rem;line-height:1.5}.help-chat-actions{display:grid;grid-template-columns:1fr 1fr;gap:8px;padding:12px 16px 0;border-top:1px solid #ddf0f9}.help-chat-action{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:36px;padding:0 8px;border:1px solid #bbe1f3;border-radius:8px;color:#0c587b;font-size:.8125rem;font-weight:500;text-decoration:none;transition:background-color .16s ease,border-color .16s ease}.help-chat-action:hover{border-color:#1498d5;background:#ebf7fd}.help-chat-form{display:flex;align-items:flex-end;gap:8px;padding:12px 16px 8px}.help-chat-form textarea{flex:1;min-height:44px;max-height:120px;padding:11px 12px;border:1px solid #c2c1c5;border-radius:10px;background:#fdfeff;color:#073246;font:inherit;font-size:.9rem;line-height:1.4;resize:none;field-sizing:content}.help-chat-form textarea::-moz-placeholder{color:#6e777b}.help-chat-form textarea::placeholder{color:#6e777b}.help-chat-send{display:grid;place-items:center;flex:none;width:44px;height:44px;border:0;border-radius:10px;background:#1498d5;color:#fdfeff;cursor:pointer;transition:background-color .16s ease}.help-chat-send:hover:not(:disabled){background:#0e6c98}.help-chat-send:disabled,.help-chat-suggestions button:disabled{cursor:not-allowed;opacity:.5}.help-chat-meta{display:flex;justify-content:space-between;gap:8px;padding:0 16px 12px;color:#6e777b;font-size:.75rem;line-height:1.4}.help-chat-meta button{display:inline-flex;align-items:center;gap:4px;padding:0;border:0;background:none;color:#0d668f;font:inherit;cursor:pointer}.help-chat-meta button:hover{text-decoration:underline}@media(max-width:1023px){.help-chat{right:auto;left:20px;bottom:20px;align-items:flex-start}.help-chat-panel{transform-origin:bottom left}}@media(max-width:639px){.help-chat-launcher{width:56px;height:56px;padding:0;justify-content:center}.help-chat-launcher-label{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.help-chat-panel{position:fixed;inset:auto 0 0 0;width:100%;max-height:calc(100dvh - 48px);border-radius:16px 16px 0 0}.help-chat.is-panel-open .help-chat-launcher{display:none}}@media(prefers-reduced-motion:reduce){.help-chat-panel,.help-chat-typing span{animation:none}.help-chat-launcher,.help-chat-launcher:hover{transition:none;transform:none}}